(Edit- for some reason marked as spam when posting a little while ago) I placed an NBN order and received a confirmation email on the 9th May 2020. Since then no contact or status update for the next six weeks. (30 June 2020) I tried to contact Telstra but was "herded" into using the Telstra app
Sep 06, 2012 Contact Telstra Enteprise Contact Telstra enterprise today to have one of our team call to discuss how we can help with your enquiry. Embassy Tech Village, Block-7B, Devarabisanahalli tech support phone popup consultant, please call us on +61 2 9242 0570. Bigpond Tech Support suspicious - SCAM??? - Telstra Rang first response phone number of 1800 764 884 without properly checking it was a Telstra site. Person answered with an Indian accent and presented themselves as Bigpond technical support. They said to fix the problem they needed to remotely login to my computer. I had experienced that service from Bigpond previously, and allowed them to do it.
Have you tried Set up your email; Change your password in your ADSL modem; BigPond's standard configuration and settings; BigPond's email settings
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